CDW transforms end user experience with ONEiO
CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers. Providing customers hands-on assistance with technology via managed services and professional services has been central to CDW’s focus on serving the IT needs of customers for more than 20 years. Today, CDW delivers integrated IT solutions in more than 80 countries around the globe.
CDW has chosen ONEiO as their integration solution to seamlessly integrate its new service desk, field management and ERP systems into one process entity; transforming their employee and customer experience as well as decreasing maintenance and support overhead caused by traditional custom-made point-to-point integrations. Utilising ONEiO to integrate CDW suppliers and customers will follow.
ONEiO, a subscription-based next generation integration automation platform, for buyers and providers of IT and other business services. ONEiO enables ecosystem of people, applications, processes and suppliers filling the gap between customers and internal teams, as well as external service providers.
“ONEiO will allow CDW to maintain our agile approach; delivering our customers’ needs directly to their fingertips. It will provide that seamless, one pane view for the customer to have the data they need in the system of their choice, no matter what services they take from us, says Dan Peacock - Managed Services Project Lead”
“I’m really excited about cooperation with CDW, who have a strong track record as a forerunner and a trusted advisor for their clients, reflected in CDW’s ever-evolving portfolio of relevant services to help customers achieve and amplify their business outcomes.” says ONEiO’s CEO and Co-founder Juha Berghäll. “ONEiO is a perfect solution for service providers who want to focus on their core businesses and ensure exceptional customer experience across their service delivery” he continued.
CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs almost 10,000 coworkers. For the year ended December 31, 2019, the company generated net sales over $18 billion. For more information about CDW, please visit www.CDW.com. Their broad array of offerings range from hardware and software to integrated IT solutions such as security, cloud, data centre and networking.
ONEiO is a cloud-native integration service provider. We are driving the industrial revolution in the enterprise integration space by removing all traditional integration challenges by automating integration delivery and production and providing integrations as a cloud-based, enterprise-grade, secure and always-on service with an affordable pay-per-use pricing model.
If you are looking for ways to keep your tools and people up to speed, contact us for a free 15-minute assessment to see how we can help you reach better integration outcomes. With a 100% success guarantee!
Contact Information:
Juha Berghäll, CEO
+358 40 589 5121