Juha Berghäll | 13.08.2019
Janne Kärkkäinen | 08.08.2019
Having a complex ecosystem of cloud-based applications and solutions is for many businesses, a necessary approach to providing a broad spectrum of scalable products and services. However; the bigger that ecosystem becomes, the more challenging it gets to manage the way those different applications support and communicate with each other.
Sanna Haapio | 06.08.2019
As a Managed Service Provider (MSP), whenever you take on a new customer you will need to forge some conversation and expectation around how support requests will be created and managed. For some MSP’s this is a pretty straight forward process and the customers just go along with whatever system you have in place.
Erkka Heinola | 24.07.2019
Service Desks have been implementing and leveraging software integrations for a long time, but the landscape of how these integrations work and create meaningful value for businesses has changed a lot. However, some service desks are keeping up with the times and others are not. Because of this, service desks are now experiencing a broad mix of positive and negative impacts on the way they work, simply due to how their integrations are managed.
Erkka Heinola | 16.07.2019
Ilkka Puikkonen | 10.07.2019
In this article we will guide you through the past, present and the future of integrations. Currently iPaaS seem to be the weapon of choice for many enterprises and managed service providers (MSP). What is the next generation iPaaS and how it will effect to businesses all over the world?
iPaaS is like a Nokia phones back in the day. They where really good phones packed with plenty of nice features, but only technically savvy people could use the features such as adding your own icons, ringtones and browsing in the jungle hard coded applications. Apple was a game changer for mobile phone industry introducing the whole new category: smart phones. iPhone focused on user experience, ease-of-use and was designed for people that didn't want to figure out how to use all the (mostly useless) features....
Sanna Haapio | 03.07.2019
....And 3 tips to get started
Getting to grips with ‘no-code’ integrations can be a little frustrating for the die-hard techies. Taking something that you have long-done with code, scripts and adventurous tinkering and replacing with a clean and crisp interface can feel like you have had your toys taken away from you.
Ilkka Puikkonen | 20.06.2019
In this edition of ONEiO unplugged we speak to CEO, Juha Berghäll. It is often tricky for IT leaders to keep ahead of upcoming changes and developments in the marketplace. Juha is fortunately well-known for having his finger on the pulse, so we asked him about what he see’s coming up in the future for those tackling large-scale integration work and how the market is responding.