Whether you are living the SIAM dream already or just researching whether it is the right approach for you, the needs and future of the service desk will very likely be the front of your mind.
Tiina Eronen | 27.03.2017
PRESS RELEASE: Service-Flow announces partnership with Nordic Service Integration and Management partner
Tiina Eronen | 07.03.2017
The Finnish software service provider Service-Flow has announced a new partnering with the SIAM consultancy Syscom A/S.
Hi Janne, thanks for joining us again for another Service-Flow Unplugged. In your last interview we talked a lot about migrating services across different platforms, this time we want to dig a little deeper into the underpinning technology itself to achieve large multi-vendor solutions.
Complex and fast moving business targets require complex and reliable IT systems and services. However, in order for IT leaders to remain focused on high levels of availability and making effective and significant IT improvements reducing the amount of internally run activities through managed services and outsourcing is becoming a modern essential.
Coming back to work after the festive break, I feel really pleased to have had some time to reflect on the work I do. A little bit of down time has really helped me to gain extra clarity over my company, the industry we support and my own personal approach to work.
Looking back at our successes gives me a great deal of confidence, which I feel is important not to take for granted. In addition to that, having the opportunity to be more thoughtful about the challenges we have faced has helped refine how I focus on...
Juha Berghäll | 09.12.2016
Most of today’s integration toolsets focus on getting one system talking to another. This is helpful because it removes the need to manually manage the movement of data and the potential for human error.
Janne Kärkkäinen | 02.11.2016
There is now an old way of managing service integrations, the problem is that everyone is still doing it. The old way involves a lot of manual work, most of which is hidden from view and takes a long time to both setup and make changes to.
Juha Berghäll | 03.10.2016
Service-Flow recently worked with a customer who we calculated was losing on average one hour a week in effective IT support time.
Tietoviikko julkaisi tiistaina 23.8.2016 artikkelin Service-Flow'n kehittämästä, innovatiivisesta ratkaisusta, joka tehostaa ja nopeuttaa hankalina pidettyjä it-integraatioita.
Tiina Eronen | 20.06.2016
The Finnish software service provider Service-Flow has announced a new partnering with the German consulting company Expertize GmbH.