How to create an integration strategy that REALLY works?

Juha Berghäll | 12.09.2019
Ship made of dollar banknote floating in water

When we see different businesses approaching integration projects, we can often follow success and failure back to some very early on decisions. These decisions sit well within the strategy stages of the project and more often than not, failures come down to a distinct lack of strategy.

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How to sell your integration strategy to the business?

Juha Berghäll | 10.09.2019
businessman hand working with modern technology and digital layer effect as business strategy concept

Most IT teams trick themselves into thinking they have an integration strategy, when really all they have is a project plan. I have spent over a decade working with IT teams and pretty much all of them, when asked to present a strategy either have nothing at all or pull out a spreadsheet of dates and tasks.

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3 quick wins for software integration projects

Erkka Heinola | 05.09.2019
The Future is Now written on desert road

What slows down an integration project?


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Becoming a market leading MSP with ONEiO. Got a licence to sell?

Sanna Haapio | 03.09.2019
ONEiO licence plate

What does it take for MSP to stand out from the competition?

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Service-Flow rebrands as a ONEiO Cloud

Juha Berghäll | 02.09.2019
News, Press releases

Date: September 2, 2019

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How to integrate customer experience and IT?

Ilkka Puikkonen | 21.08.2019
Barrier to dreams Mesh fence with partly cloudy sky beyond
Blog, business service integration

 "As a result, Sales can be continually well-informed by marketing… Marketing can get access to the data they need to drive their most effective activities. And, IT can make technology and software choices that enable these ways of working."


As you most likely know, collaboration and team work around the business is the key to getting great work done. But despite this widely believed concept, many teams and departments still let everyday obstacles get in the way of effective collaboration. Why is this? And,...

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On-premise, cloud or hybrid model? And how to integrate?

Juha Berghäll | 13.08.2019
Blog, cloud integration, hybrid cloud integration

Why do on-premise solutions fail?

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3 most common mistakes when setting up cloud integrations, and how to avoid them.

Janne Kärkkäinen | 08.08.2019
Server hallway in the sky

Having a complex ecosystem of cloud-based applications and solutions is for many businesses, a necessary approach to providing a broad spectrum of scalable products and services. However; the bigger that ecosystem becomes, the more challenging it gets to manage the way those different applications support and communicate with each other. 

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Great tips for MSPs: How to integrate with your customer’s ITSM software

Sanna Haapio | 06.08.2019
Blog, ITSM

As a Managed Service Provider (MSP), whenever you take on a new customer you will need to forge some conversation and expectation around how support requests will be created and managed. For some MSP’s this is a pretty straight forward process and the customers just go along with whatever system you have in place.

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How to build GREAT Service Desk integrations

Erkka Heinola | 24.07.2019
Successful business team at the office with arms up
Blog, ITSM, SIAM, cloud integration

Service Desks have been implementing and leveraging software integrations for a long time, but the landscape of how these integrations work and create meaningful value for businesses has changed a lot. However, some service desks are keeping up with the times and others are not. Because of this, service desks are now experiencing a broad mix of positive and negative impacts on the way they work, simply due to how their integrations are managed.

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