Blog

CRM <-> marketing tool and 4 other highly effective business integrations

here are my top 5 business integrations to develop for delivering highly effective business services.

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Blog

Avoid relying on APIs! And 4 other integration tips for Service Desk Managers

To support the ambitious Service Desk manager, who’s eyes are firmly set on wow-ing the business… here are our top tips for creating fantastically effective software and service integrations. 

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Blog

Multiple service desks and ITSM tools. Threat or opportunity?

Organisations, their suppliers and partners can often find themselves in situations where they are working across several service desk or service management tools. This is not immediately a bad thing. However, it can often be a ‘complex’ thing.

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Blog

How to create an integration strategy that REALLY works?

A big mistake that many IT teams make, is that a thorough to-do list or project plan, does not constitute a strategy. When I engage with businesses who are on the brink of integration chaos and I ask about their ‘strategy’, I am often presented with a spreadsheet of technical tasks, test and migrations… rather than a genuinely strategic documentation of the goals, risks and assessments of the intended work.

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Blog

How to sell your integration strategy to the business?

Most IT teams trick themselves into thinking they have an integration strategy, when really all they have is a project plan. I have spent over a decade working with IT teams and pretty much all of them, when asked to present a strategy either have nothing at all or pull out a spreadsheet of dates and tasks.

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Blog

3 quick wins for software integration projects

Traditionally, integration projects are long, slow and expensive things. Luckily, we now live in a world where the next generation iPaaS can enable us to quickly move on our integration ideas and innovations, without letting cumbersome technical challenges stand in our way.

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Blog

Becoming a market leading MSP with ONEiO. Got a licence to sell?

As a partner, you don’t just get access to re-sell the ONEiO IPaaS. You also get to join a family of experts, who want to see you and your customers succeed. A ONEiO partner isn’t just more competitive because of the technology they now offer, but also now provide a wealth of knowledge and consultation around high-performing integrations, all the for cost of a per-integration subscription.   

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News

Service-Flow rebrands as a ONEiO Cloud

Changing the company name is a continuum of last year’s ONEiO product launch. The new name unifies the company’s brand globally.

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Blog

How to integrate customer experience and IT?

As a result, Sales can be continually well-informed by marketing… Marketing can get access to the data they need to drive their most effective activities. And, IT can make technology and software choices that enable these ways of working.

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