CEO Blog: Passion Led Us Here

Juha Berghäll | 19.06.2018
Blog
We just did it. We made one the biggest decisions entrepreneurs will ever do; and we feel really good about the fact that we just got new cool team members when the leading Nordic VC,  Inventure  invested 1,1M€ to support our next phase plan.

 

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Inventure rahoittaa Service-Flow:ta 1,1 miljoonalla eurolla kansainvälisen kasvun vauhdittamiseksi

Juha Berghäll | 13.06.2018
Press releases

TIEDOTE

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Service-Flow Oy secures 1.1 million euros from Inventure to boost international growth

Juha Berghäll | 13.06.2018
Press releases

PRESS RELEASE

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Service-Flow launches ONEiO global integration hub for Service Management and Service Provider Marketplace

Tiina Eronen | 04.06.2018
Press releases

Service-Flow Corp. today announces ONEiO, a technology-agnostic and cloud based integration hub, that enables seamless and rapid B2B process, collaboration and data exchange between service buyers, service providers and subcontractors. ONEiO for Service Management is compatible with all IT Service Management (ITSM) tools and specifically built to address the challenges of the IT Services Marketplace. The SaaS solution provides access to an ecosystem of a pre-integrated supplier network, and ONEiO can be set up...

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IT’S TIME FOR LONDON’S BIGGEST CELEBRATION OF ITSM!

Tiina Eronen | 31.05.2018
Blog

It’s almost time for London’s biggest celebration of ITSM

On 5-6 June, Olympia London will once again open its doors to SITS – The Service Desk Show. The event has now been running for over 20 years and attracts 4000 IT professionals every year, who are hungry to learn more about the future of their industry. It’s also completely free to attend.

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Why blaming your ITSM tool might be the worst thing you can do?

Juha Berghäll | 31.05.2018
Blog, ITSM

Why blaming your ITSM tool might be the worst thing you can do

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The importance of people, process and tools in SIAM world

Juha Berghäll | 31.05.2018
Blog, SIAM

The importance of people, process and tools in a SIAM world

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CONTROL, TRANSPARENCE & TRUST – DON’T LET GDPR AND DATA SECURITY SLOW YOU DOWN

Juha Berghäll | 31.05.2018
Blog

There is one trend that has stuck with IT. Through from the days of mainframes, to the golden years of ITIL, the swift adoption of agile and now onwards into the much anticipated age of AI. This trend of course is the need for speed!

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It’s almost time for London’s biggest celebration of ITSM

Tiina Eronen | 21.05.2018
Blog

On 5-6 June, Olympia London will once again open its doors to SITS – The Service Desk Show. The event has now been running for over 20 years and attracts 4000 IT professionals every year, who are hungry to learn more about the future of their industry. It’s also completely free to attend.

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Why blaming your ITSM tool might be the worst thing you can do

Juha Berghäll | 17.04.2018
Blog

Somewhere in the history of the ITSM industry, IT directors around the world were led to believe that buying a ‘all-in-one’ ITSM toolset was going to solve all their problems.

From providing high-quality service desk interactions and meeting every SLA, to totally automated self-service and thriving knowledge bases full of ‘answers’. ITSM tools and ITIL were the gold standard solution IT had been waiting for.

So where does that leave us now? Well, most IT teams know now that great ITSM comes from a well-managed...

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