Cloud, Integrationmanagement, ITSM, SaaS, Blog / 05.09.2015

Inside Service Flow SaaS - Conversation attribute – What is it?

Service Flow has brought a concept of conversation to ITSM integrations.

Conversation is an overview of a single tickets lifecycle between all connected endpoints. This view helps the administrators to rapidly see how,...

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agile, Cloud, ICT, Blog / 05.09.2015

How hard can IT be?

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