Becoming a market leading MSP with ONEiO. Got a licence to sell?

Sanna Haapio | 03.09.2019
ONEiO licence plate

What does it take for MSP to stand out from the competition?

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How to integrate customer experience and IT?

Ilkka Puikkonen | 21.08.2019
Barrier to dreams Mesh fence with partly cloudy sky beyond
Blog, business service integration

 "As a result, Sales can be continually well-informed by marketing… Marketing can get access to the data they need to drive their most effective activities. And, IT can make technology and software choices that enable these ways of working."


As you most likely know, collaboration and team work around the business is the key to getting great work done. But despite this widely believed concept, many teams and departments still let everyday obstacles get in the way of effective collaboration. Why is this? And,...

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On-premise, cloud or hybrid model? And how to integrate?

Juha Berghäll | 13.08.2019
Blog, cloud integration, hybrid cloud integration

Why do on-premise solutions fail?

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Great tips for MSPs: How to integrate with your customer’s ITSM software

Sanna Haapio | 06.08.2019
Blog, ITSM

As a Managed Service Provider (MSP), whenever you take on a new customer you will need to forge some conversation and expectation around how support requests will be created and managed. For some MSP’s this is a pretty straight forward process and the customers just go along with whatever system you have in place.

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How to build GREAT Service Desk integrations

Erkka Heinola | 24.07.2019
Successful business team at the office with arms up
Blog, ITSM, SIAM, cloud integration

Service Desks have been implementing and leveraging software integrations for a long time, but the landscape of how these integrations work and create meaningful value for businesses has changed a lot. However, some service desks are keeping up with the times and others are not. Because of this, service desks are now experiencing a broad mix of positive and negative impacts on the way they work, simply due to how their integrations are managed.

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How to select a cloud integration platform?

Erkka Heinola | 16.07.2019
Screenshot 2019-07-09 at 19.47.37
Blog, cloud integration, cloud integration platform


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The Next Generation iPaaS replaces traditional iPaaS - why and how?

Ilkka Puikkonen | 10.07.2019
Business man lifting a cloud - isolated over a white background
Blog, cloud integration, iPaaS, integration hub, next generation iPaaS

In this article we will guide you through the past, present and the future of integrations. Currently iPaaS seem to be the weapon of choice for many enterprises and managed service providers (MSP). What is the next generation iPaaS and how it will effect to businesses all over the world?

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iPaaS is obsolete. What's next?

Ilkka Puikkonen | 04.07.2019
Blog, iPaaS, next generation iPaaS

Back in golden days of mobile phones, Nokia was the king. They were really good phones, packed with well thought-out features and built with reliable hardware (most of them still work today!).

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3 tips how to become a more competitive MSP

Sanna Haapio | 03.07.2019
Businessman hand working with a Cloud Computing diagram on the new computer interface as concept-1
Blog, service integration, integration as a service

....And 3 tips to get started


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The pros and cons of using no-code integrations

Juha Berghäll | 26.06.2019
Spiral of shiny binary code
Blog, cloud integration

Getting to grips with ‘no-code’ integrations can be a little frustrating for the die-hard techies. Taking something that you have long-done with code, scripts and adventurous tinkering and replacing with a clean and crisp interface can feel like you have had your toys taken away from you.

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