What does it take for MSP to stand out from the competition?

 "As a result, Sales can be continually well-informed by marketing… Marketing can get access to the data they need to drive their most effective activities. And, IT can make technology and software choices that enable these ways of working."

As you most likely know, collaboration and team work around the business is the key to getting great work done. But despite this widely believed concept, many teams and departments still let everyday obstacles get in the way of effective collaboration. Why is this? And,...

Why do on-premise solutions fail?

As a Managed Service Provider (MSP), whenever you take on a new customer you will need to forge some conversation and expectation around how support requests will be created and managed. For some MSP’s this is a pretty straight forward process and the customers just go along with whatever system you have in place.

Service Desks have been implementing and leveraging software integrations for a long time, but the landscape of how these integrations work and create meaningful value for businesses has changed a lot. However, some service desks are keeping up with the times and others are not. Because of this, service desks are now experiencing a broad mix of positive and negative impacts on the way they work, simply due to how their integrations are managed.

In this article we will guide you through the past, present and the future of integrations. Currently iPaaS seem to be the weapon of choice for many enterprises and managed service providers (MSP). What is the next generation iPaaS and how it will effect to businesses all over the world?

Back in golden days of mobile phones, Nokia was the king. They were really good phones, packed with well thought-out features and built with reliable hardware (most of them still work today!).

....And 3 tips to get started

Getting to grips with ‘no-code’ integrations can be a little frustrating for the die-hard techies. Taking something that you have long-done with code, scripts and adventurous tinkering and replacing with a clean and crisp interface can feel like you have had your toys taken away from you.