5 tips for migrating service integrations to the cloud

Ilkka Puikkonen | 12.06.2019
3D Cloud - isolated over a white background
Blog, Cloud, CSI, cloud integration, integration as a service

Migrating any IT service to the cloud can feel like a big project full of risks and blind spots! So, how can you reduce the risks when looking specifically at migrating your integrations to cloud-based services?

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What makes a competitive Service Integration Provider?

Sanna Haapio | 28.02.2019
Close up Happy Handsome Man in Trendy Fashion Leaning on Old Brick Wall While Looking at the Camera.
Blog, CSI, MSP, service integration, continual service improvement, service provider

Service Integration Providers come in all shapes and sizes, from one-man-band consultants to huge MSPs who have Service Integration as just one of their many products to offer.

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3 Business Processes to focus on in 2019

Juha Berghäll | 19.02.2019
close up of businessman hand showing texture the world with digital social media network diagram concept Elements of this image furnished by NASA
Blog, CSI, salesforce, servicenow, jira, customer experience, service integration, CX, continual service improvement

People, technology and process. These are the things that consistently need our attention in order to keep our businesses modern, innovative and responsive to customer needs. When we look at these things from a holistic point of view, there are certain processes which enable success and unlock new value in different areas… and some of these areas are more important than others depending on the trends and changes going on in the marketplace.

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5 ways to simplify your approach to CSI

Ilkka Puikkonen | 18.11.2015
Blog, CSI

Toby Moore is a young and vibrant ITSM professional with a surprisingly wide range of experiences. Toby is now the newly appointed Community Manager for AXELOS, running and developing all the community initiatives for ITIL, PPM and RESILA professionals around the world. Before that Toby was the Event Manager for SITS, the largest European event for ITSM, and a Service Desk Manager for global private education provider. Toby is also a popular industry speaker and writer, with his work featuring in ServiceTalk,...

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