3 Business Processes to focus on in 2019

Juha Berghäll | 19.02.2019
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Blog, CSI, salesforce, servicenow, jira, customer experience, service integration, CX, continual service improvement

People, technology and process. These are the things that consistently need our attention in order to keep our businesses modern, innovative and responsive to customer needs. When we look at these things from a holistic point of view, there are certain processes which enable success and unlock new value in different areas… and some of these areas are more important than others depending on the trends and changes going on in the marketplace.

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