Blog, Case Studies, ICT, partners, service management / 12.11.2018

Kim Casén, CGI: ONEiO is a unique and world-class solution for service integrations

"CGI Finland assists companies in utilising digitalisation. We provide consulting and outsourcing services to our clients to cope with all the changes to people, tools and processes caused and enabled by digital...

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Blog, ICT, ITSM, HR / 24.09.2018

3 great tips for managing, motivating and empowering IT teams

Despite being a technology led business, with a killer SaaS solution at the heart of what we do, the art of managing technical people is pretty much what I spend a majority of my time doing, when I’m working with...

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Blog, ITSM, service improvement, integration, Integrationmanagement, ICT / 27.04.2017

4 ways to make service management ‘invisible’

Many IT teams strive to deliver smoother and more enjoyable customer experiences as a part of their services. However, what does it mean to truly remove the technical and process complexity from end user interactions?

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agile, Cloud, ICT, Blog / 05.09.2015

How hard can IT be?

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