ITSM, customerexperience, ITIL, Blog, integration, integrationhub / 27.11.2018

5 ITSM Trends to lookout for in 2019

I must be getting older, as the years just seem to get shorter! But here I am, once again reflecting on a year of fascinating developments in the marketplace, making my speculations on what is next to come. ITIL 4™...

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