You’re in a great position. You can see the IT function within your business for what it is, the value it creates for your customers and how it enables better work within the organisation.
integration, Integrationmanagement, SIAM integrations, SIAM, oneioforiIT / 13.11.2018
Blog, ITSM, service improvement, integration, Integrationmanagement, ICT / 27.04.2017
Many IT teams strive to deliver smoother and more enjoyable customer experiences as a part of their services. However, what does it mean to truly remove the technical and process complexity from end user interactions?
Cloud, Integrationmanagement, ITSM, SaaS, Blog / 05.09.2015
Service Flow has brought a concept of conversation to ITSM integrations.
Conversation is an overview of a single tickets lifecycle between all connected endpoints. This view helps the administrators to rapidly see how,...