10 software integration Tips for CIOS

Juha Berghäll | 13.11.2018
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integration, Integrationmanagement, SIAM integrations, SIAM, oneioforiIT

 You’re in a great position. You can see the IT function within your business for what it is, the value it creates for your customers and how it enables better work within the organisation.

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10 software integration Tips for Service Desk Managers

Juha Berghäll | 30.10.2018
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Blog, service desk, oneioforiIT

Leading the service desk during a complex service integration projects and implementations comes with a wide range of unique challenges. You are very much the single most important interface between the strategic layer of the work and the day-to-day delivery. You will have people asking for your attention from multiple directions, above, below and from the customer base too. So being flexible and acutely aware of what is going on around you, is vital to your success.

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How integration hubs reduce enterprise integration costs and complexity?

Ilkka Puikkonen | 23.10.2018
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Blog, oneioforiIT, ONEiO, enterprise

ITSM and enterprise IT is fundamentally enabled by its ability to change. The rate of change in business is rapidly increasing in order to enable competitivity in the new-era of digital products and services. More than this, IT is increasingly expected to be at the heart of each and every big change a business makes. So not only do business leaders need to get to grips with modern approaches to agility and change, but IT leaders need to be one step ahead of them in order to be best prepared to discuss, design...

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5 ways to enable IT self-service without harassing your users

Juha Berghäll | 03.08.2018
Blog, ITSM, service management, oneioforiIT

One of the biggest worries around launching new self-services capabilities is adoption. It is a well-found worry too, because so many IT teams of the past have failed to see their customers adopt self-service!

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eBook: Finally an easy way to manage service integrations

Tiina Eronen | 28.06.2018
ebooks, Blog, ITSM, SIAM, oneioforiIT

Finally! An Easy Way to Manage Service Integrations

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Why blaming hour ITSM tool might be the worst thing you can do?

Juha Berghäll | 31.05.2018
Blog, ITSM, oneioforiIT

Why blaming your ITSM tool might be the worst thing you can do

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SIAM for high performing CIO’s

Ilkka Puikkonen | 06.02.2017
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Blog, SIAM, oneioforiIT, SIAM integrations, ITSM

Complex and fast moving business targets require complex and reliable IT systems and services. However, in order for IT leaders to remain focused on high levels of availability and making effective and significant IT improvements reducing the amount of internally run activities through managed services and outsourcing is becoming a modern essential.

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