Easy to use Salesforce features that create better customer experience

Ilkka Puikkonen | 08.01.2019
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Blog, salesforce, servicenow, jira, customerexperience, customer management, crm, crm integrations, salesforce customer service, customer service, freshdesk, topdesk, zendesk

Salesforce is a huge application with loads of interesting features. In our experience, most businesses using Salesforce (or any other major enterprise application for that matter) tend to only use about 20% of the available features.

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