Service-Flow's CEO Juha Berghäll had a fireside chat about SIAM with Sofigate's Sami Laurinantti. See what they had to say about current status and future as well as 2019 trends for service integrations and management. Discussion was hosted by Sofigate's Anna Einola.
Ilkka Puikkonen | 10.01.2019
Ilkka Puikkonen | 21.11.2018
Juha Berghall, CEO of Service-Flow takes 5 minutes out of his busy day to chat to us about software, market trends and the future of work.
Tiina Eronen | 05.06.2017
Ahead of SITS - The Service Desk Show (7-8th June, London) Service-Flow Chief Product Officer, Janne Kärkkäinen is interviewed about some of the tools you’ll be able to get hands on with at the show and the latest breakthroughs he has been working on for connecting and integrating these tools together.
What can you tell us about what Service-Flow will be doing at SITS this year? Janne: SITS really is the biggest and best meeting of ITSM professionals AND suppliers in the business. The nice thing for us is that we...
Tiina Eronen | 24.05.2017
Service-Flow has partnerships with a wide range of service providers around the world, including a long standing relationship with Tieto.
Tiina Eronen | 04.05.2017
In this edition of Service-Flow Unplugged we speak to CPO Janne Kärkkäinen about how IT leaders can bring principles of ITIL, Continous Service Improvement (CSI) and SIAM together to create more robust, agile and competitive businesses.
Q: CSI is vital of an ITIL and best practice centred service, but where does it fit in within a SIAM and the Service Integration life cycle?
Janne: Interesting question! CSI is definitely featuring more and more heavily in the beginning stages of IT projects nowadays. In regards...
Hi Janne, thanks for joining us again for another Service-Flow Unplugged. In your last interview we talked a lot about migrating services across different platforms, this time we want to dig a little deeper into the underpinning technology itself to achieve large multi-vendor solutions.
Tiina Eronen | 15.05.2016
Managing the development of cutting edge technology is a tough and challenging job. However, Janne Kärkkäinen the CTO at Service-Flow took a few minutes out of his busy day to tell us what he gets up to.