Five Fantastic ITSM Talks you can’t afford to miss at SITS 2019

Andrew Burrage | 17.04.2019
kane-reinholdtsen-145944-unsplash
Blog, service desk, happysignals, axelos, topdesk, SITS, alemba

SITS 2019 is taking place at London Excel on 1-2 May 2019. Here is what we’re looking forward to most.

Read more

Easy to use Salesforce features that create better customer experience

Ilkka Puikkonen | 08.01.2019
rawpixel-611112-unsplash
Blog, salesforce, servicenow, jira, customerexperience, customer management, crm, crm integrations, salesforce customer service, customer service, freshdesk, topdesk, zendesk

Salesforce is a huge application with loads of interesting features. In our experience, most businesses using Salesforce (or any other major enterprise application for that matter) tend to only use about 20% of the available features.

Read more
1