Easy to use Salesforce features that create better Customer Service

Ilkka Puikkonen | 08.01.2019
Blog, salesforce, crm, crm integrations, salesforce customer service, customerexperience, customer management, customer service, servicenow, topdesk, freshdesk, zendesk, jira

Salesforce is a huge application with loads of interesting features. In our experience, most businesses using Salesforce (or any other major enterprise application for that matter) tend to only use about 20% of the available features.

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