integration, Integrationmanagement, SIAM integrations, SIAM, oneioforiIT / 13.11.2018

10 software integration Tips for CIOS

 You’re in a great position. You can see the IT function within your business for what it is, the value it creates for your customers and how it enables better work within the organisation.

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Blog, Case Studies, ICT, partners, service management / 12.11.2018

Kim Casén, CGI: ONEiO is a unique and world-class solution for service integrations

"CGI Finland assists companies in utilising digitalisation. We provide consulting and outsourcing services to our clients to cope with all the changes to people, tools and processes caused and enabled by digital...

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Blog, employee experience, service desk, HR / 06.11.2018

3 practical tips for better employee experience through higher performing service integrations

“What!? Employee experience is an IT thing?...

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Blog, service desk, oneioforiIT / 30.10.2018

10 software integration Tips for Service Desk Managers

Leading the service desk during a complex service integration projects and implementations comes with a wide range of unique challenges. You are very much the single most important interface between the strategic...

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Blog / 23.10.2018

How integration hubs reduce enterprise integration costs and complexity

ITSM and enterprise IT is fundamentally enabled by its ability to change. The rate of change in business is rapidly increasing in order to enable competitivity in the new-era of digital products and services. More...

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ebooks, ONEiO, integration, SIAM integrations, Blog / 18.10.2018

The easier way to manage service integrations

Welcome to this instructional guide for IT pros who are trying to get all their internal and supplier service management tools talking to each other and sharing data. Fully integrated software and services sounds...

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Blog, ebooks, SIAM, service desk, SIAM integrations, ITSM / 16.10.2018

Optimising service desks for SIAM

How SIAM Changes the Role of IT in Your Business?

You may have heard the term ‘service desk brokers’ thrown around a bit in the last few years, particularly at big events or in industry publications. The premise...

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Blog / 09.10.2018

5 ‘How to tips’ for taking a more agile approach to service integration.

It is an undoubted and obvious truth that Agile has grown in popularity over the last decade, much to the point where many agile principles are now embedded into the norms of project management. However, many...

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Blog, ebooks / 08.10.2018

CIO Handbook for managing multiple Service Providers

Welcome to this easy to follow guide on getting the most from your outsourced and managed IT functions. Many IT leaders are moving more and more of their IT processes out of the internal focus of their teams and...

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Blog, ICT, ITSM / 24.09.2018

3 great tips for managing, motivating and empowering IT teams

Despite being a technology led business, with a killer SaaS solution at the heart of what we do, the art of managing technical people is pretty much what I spend a majority of my time doing, when I’m working with...

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