ONEiO Blog

In this article we will guide you through the past, present and the future of integrations. Currently iPaaS seem to be the weapon of choice for many enterprises and managed service providers (MSP). What is the next generation iPaaS and how it will effect to businesses all over the world?

iPaaS is like a Nokia phones back in the day. They where really good phones packed with plenty of nice features, but only technically savvy people could use the features such as adding your own icons, ringtones and browsing in the jungle hard coded applications. Apple was a game changer for mobile phone industry introducing the whole new category: smart phones. iPhone focused on user experience, ease-of-use and was designed for people that didn't want to figure out how to use all the (mostly useless) features....

....And 3 tips to get started

Getting to grips with ‘no-code’ integrations can be a little frustrating for the die-hard techies. Taking something that you have long-done with code, scripts and adventurous tinkering and replacing with a clean and crisp interface can feel like you have had your toys taken away from you.

In this edition of ONEiO unplugged we speak to CEO, Juha Berghäll. It is often tricky for IT leaders to keep ahead of upcoming changes and developments in the marketplace. Juha is fortunately well-known for having his finger on the pulse, so we asked him about what he see’s coming up in the future for those tackling large-scale integration work and how the market is responding.

Most businesses are losing time, money and business value through big gaps in their integrations.

Migrating any IT service to the cloud can feel like a big project full of risks and blind spots! So, how can you reduce the risks when looking specifically at migrating your integrations to cloud-based services?

Service Integration and Management (SIAM) projects are some of the most complex undertakings an IT department can embark upon. This is because there are so many end-points to the work you are doing. Each team, third party, supplier and customer is going to have unique needs, ways of working and technologies, which you will need to make and mould your project around.

The objective of creating business integrations is to create more productive services, which in turn provide greater customer outcomes. It’s a simple combination, but the tools and methods of getting it right are swimming in an ocean of complexity.

Incident management is one of the most commonly adopted practices in IT service management. This is because it formalises the highest demand a business has on its frontline IT support functions, which is ‘resolving’ things when they don’t do what a business user wants or expects them to do.