On-premise, cloud or hybrid model? And how to integrate?

Juha Berghäll | 13.08.2019
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Blog, cloud integration, hybrid cloud integration

Why do on-premise solutions fail?

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Great tips for MSPs: How to integrate with your customer’s ITSM software

Sanna Haapio | 06.08.2019
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Blog, ITSM

As a Managed Service Provider (MSP), whenever you take on a new customer you will need to forge some conversation and expectation around how support requests will be created and managed. For some MSP’s this is a pretty straight forward process and the customers just go along with whatever system you have in place.

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How to build GREAT Service Desk integrations

Erkka Heinola | 24.07.2019
Successful business team at the office with arms up
Blog, ITSM, SIAM, cloud integration

Service Desks have been implementing and leveraging software integrations for a long time, but the landscape of how these integrations work and create meaningful value for businesses has changed a lot. However, some service desks are keeping up with the times and others are not. Because of this, service desks are now experiencing a broad mix of positive and negative impacts on the way they work, simply due to how their integrations are managed.

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How to select a cloud integration platform?

Erkka Heinola | 16.07.2019
Screenshot 2019-07-09 at 19.47.37
Blog, cloud integration, cloud integration platform

 

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The Next Generation iPaaS replaces traditional iPaaS - why and how?

Ilkka Puikkonen | 10.07.2019
Business man lifting a cloud - isolated over a white background
Blog, cloud integration, iPaas, integration hub, next generation iPaaS

In this article we will guide you through the past, present and the future of integrations. Currently iPaaS seem to be the weapon of choice for many enterprises and managed service providers (MSP). What is the next generation iPaaS and how it will effect to businesses all over the world?

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iPaaS is obsolete. What's next?

Ilkka Puikkonen | 04.07.2019
close up of vintage audio tape on white background with clipping path
Blog, iPaas, next generation iPaaS

iPaaS is like a Nokia phones back in the day. They where really good phones packed with plenty of nice features, but only technically savvy people could use the features such as adding your own icons, ringtones and browsing in the jungle hard coded applications. Apple was a game changer for mobile phone industry introducing the whole new category: smart phones. iPhone focused on user experience, ease-of-use and was designed for people that didn't want to figure out how to use all the (mostly useless) features....

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3 tips how to become a more competitive MSP

Sanna Haapio | 03.07.2019
Businessman hand working with a Cloud Computing diagram on the new computer interface as concept-1
Blog, service integration, integration as a service

....And 3 tips to get started

 

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The pros and cons of using no-code integrations

Juha Berghäll | 26.06.2019
Spiral of shiny binary code
Blog, cloud integration

Getting to grips with ‘no-code’ integrations can be a little frustrating for the die-hard techies. Taking something that you have long-done with code, scripts and adventurous tinkering and replacing with a clean and crisp interface can feel like you have had your toys taken away from you.

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What CTO’s actually need to know about iPaaS

Janne Kärkkäinen | 18.06.2019
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Blog, Cloud, cloud integration, iPaas

Most businesses are losing time, money and business value through big gaps in their integrations.

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5 tips for migrating service integrations to the cloud

Ilkka Puikkonen | 12.06.2019
3D Cloud - isolated over a white background
Blog, Cloud, cloud integration, integration as a service

Migrating any IT service to the cloud can feel like a big project full of risks and blind spots! So, how can you reduce the risks when looking specifically at migrating your integrations to cloud-based services?

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